Tabletop Troubleshooting

Entire Surface Is Soft, Wet or Sticky

1) The product was under-mixed - This is a crucial part of the project. If it is not mixed long enough or you do not scrape the sides and the bottom of the container while mixing you will find under cured epoxy. 

Resin component tends to sit on top of the mixture in the bucket. If it is not thoroughly pushed down into the mixture with the stir stick during blending, you can end up with areas that are hard/dry with other areas that are sticky or tacky that will not harden.

2) The product was inaccurately measured - Mixing ratio being off in some way, or mixing that was not thorough enough. If you have measured and mixed your resin properly, this problem will not occur. You must follow the strict 1 to 1 ratio by volume. Do not guess or eyeball these measurements. MUST be measured with fairly precise accuracy using a graduated tub.

Solution: Soft, Wet or Sticky - Entire Surface

These steps will hide the imperfections and leave you with a hard glass-like surface.

1) If your surface is hard but only slightly tacky
* A new flood coat can be applied over the entire surface (assuming the mixing procedures have been appropriately followed)
* No sanding is necessary.

2) If your surface is wet and soft or gooey like jello

* Remove as much of the material as possible must be removed with a paint scraper or knife

* Use denatured alcohol or acetone when necessary to help remove the wet epoxy

* Remix and apply a new flood coat. The fresh coat will cover up almost all effects of the previous error
(Be sure to follow the proper mixing procedures 1:1 ratio)

This most common cause of this is scraping or brushing from the side or bottom of the mixing container while pouring. When pouring, you should just dump it out and set the container/bowl down.
If you use the stick or brush to try to remove every drop, you will likely end up with sticky spots/sticky areas due to the mixture not being thoroughly blended. Resin component tends to sit on top of the mix of the container. If the mixture is not pushed down vigorously while blending, you can end up with areas that are hard/ dry areas or tacky areas that will not Harden.

Solution:  Wet, Sticky or Soft Spots - Some Areas

1) If the sticky spots are hard but only have a slight tackiness on the surface

* Mix up a very small batch of epoxy and paint over those areas with an artist paint brush

* Make sure to dip the brush into the center of the container to ensure that you paint on blended epoxy instead of touching it to the sides of the container as you might end up with mixed material

* You may also repour over the entire surface. The new product will dry hard assuming correct pour procedures have been followed.

2) If these spots are soft and wet on the surface

* You will need to scrape or cut out as much of the soft material as possible using a paint scraper or knife

* Use denatured alcohol or acetone when necessary to help remove the wet epoxy

* If you are left with deep dips/holes. As a result, your first re-coat should be used just to fill in the areas in which you scraped

*Pour has set for at least 4 hours, a full re-coat can be completed.

Air Bubbles                                                      

Causes of excessive air bubbles.
We have listed a few below:

* Across the entire surface

1) No bubble removal technique was used as shown in our instructions (heat gun or plumber’s torch).

2) Improperly applied or no seal coat was used.

3) The wood surface below was extremely porous, and the seal coat was not thick enough to cover. (Very common in aged wood).

4) The product was whipped or stirred excessively. Be sure not mix epoxy too quickly or too rigorously, and this will incorporate additional air bubbles into the mixture before you pour. If you use a drill with a stirring paddle, be sure to keep the drill set on the lowest range to avoid bubbles.

Air bubbles in just one spot:

1) Knots, cracks, or holes in wood were not properly sealed, and air bubbles continually rose throughout the curing process.

2) Missed a spot during the seal coat.

Solution: Usually the bubbles are not noticeable enough to warrant any further work. If, however, you desire, you may sand or grind the surface to remove as much of the air bubbles as possible and re-coat the entire surface. Spot-fixing results in a raised (speed bump) looking area and is much worse looking than the bubbles themselves.

Surface Cures Uneven with Ripples or Waves

1) Wooden surface had too much warping or imperfections, and one coat of epoxy was not enough to cover the flaws.

2) Applying too thin or thick of a flood coat. This product needs to be applied in full 1/8” flood coats to properly self-level.

3) Applying too much heat to your bubble removal techniques will cause a ripple effect. The heat or torch should be swept across the surface rapidly without holding it in one place.

Solution: Applying another flood coat in sufficient thickness should hide virtually all signs of the waves or ripples from the previous coat.

Surface Appears Cloudy, or White In Spots and Streaks:

This epoxy has not fully combined.

* You must continue to mix until all signs of cloudiness and tiny white lines have completely disappeared (usually takes 3-4 minutes of thorough mixing).

* If the mixture is poured onto the surface without thoroughly mixing the batch, the white and cloudy spot will remain in the epoxy and can't potentially create soft and or sticky spots. 

* Usually the white areas are not noticeable enough to warrant any further work. If, however, you desire, you may sand or grind the surface to remove as much of the undeniable area as possible and re-coat the entire surface. If you wait more than 6 hours to apply additional coats, lightly sand the surface 220 or 320 grit sandpaper wipe off sanding dust with denatured alcohol or acetone (do NOT use mineral spirits).









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